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- Frequently Asked Questions (FAQ)
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Q?
Do we have to pay all at once?
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A.
No, On Occasions realizes that ideas are always chagning and evolving. At your Formal Consulatation, we require 1/3 payment of the projected total. This includes the Designer fee, Rental, and Production costs. All other payments will be collected 2 months and 2 weeks prior to the event-date.
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Q?
What does the Designer Fee cover?
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A.
The designer fee covers time spent in meetings with your Event Designer -- from the formal consultations, to phone calls, emails in - between meetings, and your final meeting. This fee also covers our Event Designers time spent outside these meetings, researching, gathering resources, and coming up with new creative ideas to meet your special event needs.
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Q?
I already met with the Event Designer, but now realize I need more than I originally planned for, what do I do?
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A.
Call or email your us and we will be happy to help you? Please note that there will be an extra charge if you're adding services or increasing your allotment of in-house meetings.
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Q?
Will the designer be around the day of the event?
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A.
An Event Designer will be there to oversee set-up, to be sure everything is perfect for your special event. An Event Designer is not a Wedding Planner - they will not be available while your event is taking place, unless client request the designer to stay, which there will be an added fee for this service.
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Q?
I have a budget in mind, but I want to be cost conscious. Can I have an Event Designer create a look for me like the one’s featured in your gallery?
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A.
Absolutely! Any event set-up you see in our gallery, we're happy to re-create for your wedding or special event. At On Occasions, we understand that you want to see where your costs are going. That's why our Event Designers provide all their clients detailed proposals.
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Q?
When can I schedule a meeting with an Event Designer?
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On Occasions works with your schedule. We are even open on weekends!